IT Services Guarantee

We guarantee that once you experience the service we provide, you will look no further. CMS works closely with our clients to develop carefully thought out budget friendly solutions that work. Our goal as a service company is to provide new and existing clients with highly professional service and obtain complete customer satisfaction. We will work with you to develop project plans and detailed quotes so you have a clear understanding of what we will do and what it will cost. Since we offer such a variety of service, our general guarantee is to adhere to our quotes, manage change control, and recognize each and every individual service agreement we provide.

Return/Warranty Policy

LABOR
Is Warranted for a Period of 30 Days From Date of Service.

PARTS/SYSTEMS
Carry a 1 Year Limited Manufacturer’s Warranty

CMS Will Replace With Like Item or Repair Any Defective Items Under Warranty

OEM CPU’s and USED ITEMS
Are Warranted For 30 Days

RETURNS
All Returns Must Be Accompanied By a Receipt and Returned Within 7 Days From the Date of Purchase

All Items Must Be Returned In Original Packaging Along With All Documentation Provided at Time
of Purchase

NO RETURNS ON SOFTWARE, OPENED OR SPECIAL ORDER ITEMS

ALL RETURNS ARE SUBJECT TO 20% RESTOCK CHARGE
Unless Otherwise Indicated On Invoice